Helpdesk staff can help you with:
- Information about the NRS and Access Hub
- Feedback on the NRS and Access Hub (including complaints)
- Information about different relay call options
- Practice relay calls
- Instructions for different relay call options.
You can contact the Helpdesk staff using one of the options below:
|Phone||1800 555 660|
|TTY||1800 555 630|
|Fax||1800 555 690|
|SMS||0416 001 350|
|Post||PO Box 99, Mount Clear, VIC 3350|
|Online||NRS Helpdesk enquiries (online form)|
|Chat||Helpdesk Chat(Opens in a new tab/window)|
|Video||Video message(Opens in a new tab/window)|
Contact the NRS through your preferred call channel and ask for 1800 555 660
The Helpdesk is open from 8am to 6pm, Monday to Friday (AEST). You can leave a message outside these hours and a Helpdesk staff member will get back to you within 4 hours of the re-opening.
The Helpdesk is closed on national public holidays.