What equipment do you need?
You need a computer, tablet or mobile phone with a high-definition camera, Skype and an internet connection with both download and upload speeds of at least 1.5 MB/ per second. Video Relay calls go through Skype or through the NRS app.
How much will it cost?
Skype and the NRS app are free to download. Video Relay calls are free too but there are data costs for video calls. Make sure you know the costs of your data plan.
When can you make Video Relay calls?
You can make Video Relay calls between 7am to 6pm (Australian Eastern Standard Time) Monday to Friday and 8am to 12pm Saturday. Video Relay calls are not available on national public holidays.
Step-by-step instructions - video