How does a TTY (Speak and Read) call work?

Flow chart demonstrating how a TTY (Speak and Read) call works. Long description located below image.
A TTY (Speak and Read) call begins with you speaking your side of the conversation. The hearing person listens. The hearing person talks. The Relay Officer types what the hearing person is saying. You read the response on the TTY screen and the steps are repeated.

What equipment is needed?

You will need a TTY (also known as a teletypewriter) and a landline telephone connection.

How much will it cost?

A TTY call costs the same as any other call to a 13/1300 phone number, depending on your phone plan.

You can usually rent a TTY (for about the same cost as an ordinary phone) through the disability equipment programs offered by major telephone providers.

Step-by-step instructions

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