How does a TTY (Type and Read) call work?

Flow chart demonstrating how a TTY (Type and Read) call works. Long description located below image.
A TTY (Type and Read) call begins with you typing your side of the conversation. The Relay Officer talks. The hearing person listens. The hearing person talks. The Relay Officer types what the hearing person is saying. You read the response on the TTY screen and the steps are repeated.

What equipment is needed?

You need a TTY (also known as a teletypewriter) and a landline telephone connection.

How much will it cost?

A TTY call costs the same as any other call to a 13/1300 phone number depending on your phone plan. You can usually rent a TTY (for about the same cost as an ordinary phone) through the disability equipment programs offered by major telephone providers.

Step-by-step instructions

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