The National Relay Service (NRS) collects personal information on the registration form for the purpose of delivering the service to people who are Deaf, hearing and/or speech impaired. This collection is in accordance with the Australian Privacy Principle 5 and the Privacy Act 1988 (Cth). If you do not provide the information requested, the NRS will not allow you to make and receive calls through the service with exception of calls to the emergency services.