If you are registered with NRS and have used Video Relay in the past year, you should have received an email with your new login details.

If you do not use Video Relay often, please contact the NRS Helpdesk. They can help you access the new platform. You can find the Helpdesk here: NRS Helpdesk | Access Hub.

For more details on how to switch, you can find guides and videos on Access Hub here: Video Relay | Access Hub.

There are also Frequently Asked Questions and guides for new Video Relay users on Access Hub here: Transition Resources NRS Video Relay.

If you still need help, you can reach out to the NRS Helpdesk.

You can find this information in Auslan below.