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Australian Government, Department of Infrastructure, Transport, Regional Development, Communications and the Arts, Access Hub
Australian Government, Department of Infrastructure, Transport, Regional Development, Communications and the Arts, Access Hub
  • How to make an NRS emergency call
  • NRS Captions call (Opens in a new tab/window)
  • NRS Chat call (Opens in a new tab/window)
  • About the NRS
  • Other ways to connect
  • Find the right service for you
    • I am d/Deaf and use English
    • I use Auslan
    • I am hard of hearing
    • I have a speech communication difficulty
    • Help people from these groups contact my organisation easily
    • Call someone from one of these groups
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  • Transition Resources NRS Video Relay
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Transition Resources NRS Video Relay

You can find Auslan videos, written resources, news and links to the NRS Helpdesk below.

Instructions

NRS Microsoft Teams User Sign In

View transcript - NRS Microsoft Teams User Sign In
Instructions – NRS Microsoft Teams User Sign In (PDF, 399.34 KB)

Frequently Asked Questions

Frequently Asked Questions—National Relay Service (NRS) Video Relay transition (PDF, 96.17 KB)

NRS Helpdesk

The NRS Helpdesk can help you to get started, give you tips on making the most of your call, and help you with any call problems. Find out more about the NRS Helpdesk and the different ways to contact the Helpdesk.

Video Relay News

View all news
  • 7 April 2025

    Enhancements on the NRS web portal, Mobile App and Helpdesk features and functions

  • 7 April 2025

    One month to go! Video Relay Service Skype to Microsoft Teams transition

  • 26 March 2025

    Video Relay calling to move from Skype to Microsoft Teams

Australian Government, Department of Infrastructure, Transport, Regional Development, Communications and the Arts, Access Hub
Australian Government, Department of Infrastructure, Transport, Regional Development, Communications and the Arts, Access Hub
  • About the NRS
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